Cancellation & Refund Policy
We strive to provide our customers with the best shopping experience. However, we understand that there may be occasions when you need to cancel your order or request a refund. Below are the details of our cancellation and refund policy:
1. Order Cancellation
• Orders can be canceled within 24 hours of placing the order.
• If the order has already been shipped, cancellation will not be possible.
2.Refund Eligibility:
Refunds are applicable only if:
• The product is defective or damaged.
• The product delivered is different from what was ordered.
• The order is canceled within the allowed timeframe.
3.Refund Process:
• Refund requests can be initiated by contacting our customer support team at support@rksemitronics.com/(+91) 9311507730.
Once the request is approved, the refund will be processed to the original payment method.
3.Timeline for Refunds:
• Refunds will be credited to your bank account within 7-10 business days after approval.
• In case of delays, please contact our support team for assistance.
4. Charges::
No additional fees are charged for cancellations or refunds unless specified for specific cases.